The Software Fundamentals Glossary
A practical glossary of key software metrics to help leaders define, track, and measure performance
Drawing on data from 100+ software companies, this series equips leaders with financial and operating benchmarks on scaling efficiently, navigating macroeconomic conditions, and understanding market trends to make data-driven decisions.
Drawing on data from 100+ software companies, this series can equip leaders with financial and operating benchmarks on scaling efficiently, navigating macroeconomic conditions, and understanding market trends to make data-driven decisions.
This year’s analysis spotlights the metrics, benchmarks, and strategies that we believe separate top-performing companies from the rest, covering ARR growth, retention, and efficiency.
In 2025, the data shows the market recalibrating. Growth is stabilizing, efficiency is rising, and AI is transforming both product and operating models.
AI-native companies are scaling faster, converting more efficiently, and operating with leaner teams, while incumbents that embed AI into core workflows are reigniting growth.
Across all models, the fundamentals remain the same: sustainable growth, strong retention, and scalable efficiency, but the bar for performance has been raised.